|
| Product Description |
Cisco SMARTnet extended service agreement - 1 year |
| Product Category |
Service Agreement |
| Device Type |
Extended service agreement |
| Service Included |
Replacement |
| Full Contract Period |
1 Year |
| Response Time |
4 Hours |
| Service Availability |
8 hours a day / 5 days a week |
| Product Info Support |
web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday |
| Technical Support |
phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday |
| New Release Update |
1 year |
| Extended Service Agreement |
parts - 1 year - shipment - response time: 4 hours - availability: 8 hours a day ( 9:00 AM - 5:00 PM ) / Monday-Friday |
